Privacy Policy

With the following text, we would like to inform you about the type, scope, and purposes of processing personal data on our website.

The controller within the meaning of the GDPR and the BDSG is:
BFE Studio und Medien Systeme GmbH
An der Fahrt 1
D - 55124 Mainz
represented by the managing directors Martin Dempf and Sven Hesselbach.

If you have any further questions regarding data protection in connection with our website, please feel free to contact our Data Protection Officer:

Contact details of our Data Protection Officer:
E-Mail: datenschutzbeauftragter(at)bfe.tv

 

Scope

This Privacy Policy applies to the online services at www.ksc-systems.com provided by BFE Studio und Medien Systeme GmbH and its own content offered there. For content provided by other providers, e.g. via links, their respective terms apply.

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Purposes of processing your data

We process your data for the following purposes:

• Preparation of offers upon your request

• Contract execution for orders you place with us

• Processing of applications and any resulting employment relationship

• General inquiries

The legal basis is Art. 6(1)(b) GDPR (contract performance or pre-contractual measures at your request).
We do not transfer your data to other recipients and do not intend to transfer your data to so-called third countries unless the legal requirements are met (Privacy Shield, binding corporate rules, standard contractual clauses, or an adequacy decision).

If you do not provide your data for the purposes mentioned above, we cannot create offers, conclude contracts, or establish an employment relationship with you. Your data will not be subject to automated decision-making.

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Which data do we collect when you visit our website?

When accessing our online services, the following data is stored in a log file on the web or application server:

• IP address of the computer sending the request

• Browser information (browser used, operating system, language settings)

• Information about the server service used

• Protocol version

• Name of the file or page requested (URL)

• Date and time of access

• Data transferred

• Status information (e.g. error messages)

This information is used for statistical purposes.

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Website hosting provider

Our website is hosted by Wix.com Ltd.

Any processing of your data by our website host takes place only to the extent necessary. For more information, please refer to Wix.com Ltd.’s privacy policy: https://de.wix.com/about/privacy.

As our host acts solely as a processor, it is not authorized to process your data for its own purposes and only processes it for service provision, e.g. to prevent, investigate, and minimize security risks, fraud, errors, or unlawful activities.

If Wix.com Ltd. transfers personal data to a country outside the EU or EEA, the following safeguards are applied:

• Standard contractual clauses or equivalent instruments recognized by EU, UK, or Swiss authorities, or

• Ensuring other adequate safeguards pursuant to Article 46 GDPR or equivalent data protection laws.

 

Use of technical service providers

For technical maintenance of our website, we use Brainfood Design. The agency may theoretically have access to personal data, especially via the website backend.

We have concluded a data processing agreement with Brainfood Design in accordance with Art. 28 GDPR. The agency processes personal data exclusively on our instructions and is contractually bound to confidentiality and compliance with data protection requirements. Independent use of data is excluded.

 

Your rights

Right of access
You have the right to know whether we process personal data about you, for what purposes, what categories of personal data we process, who may receive the data, how long it will be stored, and what rights you have.

 

Right to rectification
You have the right to correct inaccurate personal data stored by us and to complete incomplete data.

 

Right to erasure
You may request the deletion of your personal data if:

1. the data was unlawfully processed,

2. the purpose for collection has been achieved,

3. you have withdrawn consent and no other legal basis exists,

4. we are legally obliged to delete the data,

5. you are under 16 years of age, or

6. you have objected and no overriding legitimate grounds for processing exist.

 

Right to restriction of processing
You may request restriction of processing in the following cases (data will be flagged and not further processed):

1. If you contest accuracy of the data, for the duration of our verification.

2. If you requested deletion but we cannot or must not delete.

3. If you need the data for legal claims but we would otherwise delete it.

4. If you have objected and no final decision has been made.

 

Right to object
If processing is based on our legitimate interests, you may object for reasons arising from your specific situation.

 

Right to withdraw consent
If you have consented to processing, you may withdraw consent at any time with future effect. Please send your withdrawal to our Data Protection Officer at the above contact details.

 

Right to data portability
You have the right to receive your data in a common, machine-readable format.

 

Right to lodge a complaint
You may lodge a complaint with a supervisory authority. The competent authority for us is:

The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
P.O. Box 30 40
55020 Mainz
or
Hintere Bleiche 34
55116 Mainz

Phone: +49 (0) 6131/208-2449
Fax: +49 (0) 6131/208-2497
E-Mail: poststelle@datenschutz.rlp.de
Website: http://www.datenschutz.rlp.de

Complaints can also be filed with any other supervisory authority.

 

Data retention

• Offers not resulting in contracts are deleted after one year.

• General inquiries not leading to business relations are deleted after 6 months.

• For all documents and records, statutory retention periods apply.

Registration for the download portal
On our product page, system integrators, sales partners, certified implementation partners, or customers can register for access to specific download areas. During registration, the following personal data is collected: first name, last name, e-mail address, password, and role. Processing is based on Art. 6(1)(b) GDPR (pre-contractual measures or contract fulfillment).

Users who wish to delete their profile may contact us at mail@ksc-systems.com. The stored data will be fully deleted upon request and completion of processing, unless legal retention obligations apply.

 

Cookies

When you click “Agree” or “Confirm selection” in the notice, a cookie is set showing that you have seen the notice.

You will see the notice again if you separately delete cookies in your browser, access www.ksc-systems.com via another device, or the cookie expires.

When accessing individual pages, temporary session cookies are also used. These contain technical information for connecting your browser to our services at www.ksc-systems.com. They do not contain personal data and are automatically deleted when you close your browser.

When using third-party content via www.ksc-systems.com (e.g. links), cookies from third parties may be placed without explicit notice. Common browsers allow you to manage such cookies.

A list of cookies used on www.ksc-systems.com can be found here: https://support.wix.com/de/article/cookies-und-deine-website-bei-wix

 

Redirects to other providers

Where links lead to third-party content, this will be indicated via hyperlink or text. Use of these services may be subject to different terms.

 

Social plugins

Sharing function in “News & Events”
Our product page includes sharing buttons for Facebook and LinkedIn. These allow users to share content directly on social networks. Only when you actively click such a button will a connection to the providers’ servers be established, transmitting user data (e.g. IP address, timestamp, URL of visited page).

The use of these functions is voluntary. The legal basis is Art. 6(1)(a) GDPR (consent by clicking). Further details can be found in the privacy policies of the respective providers.

 

Contact form

Our website includes a contact form. Depending on your inquiry, you may provide optional details (e.g. type of partnership, application area, role in company, or type of request). The only mandatory fields are your e-mail address and message.

The data you provide will be processed solely for handling your inquiry (Art. 6(1)(b) GDPR) and not shared with third parties. No combination with other data collected on the website occurs. Data will be deleted once the purpose is achieved and statutory retention obligations do not apply.

 

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy from time to time to reflect current legal requirements or service changes, e.g. the introduction of new services. The new Privacy Policy will apply to your next visit.